WHILE THE PACE OF CHANGE INCREASES, OUR HUMAN CAPACITY TO CHANGE REMAINS FINITE. INDIVIDUALS OVERWHLEMED BY CHANGE SHUT OUT NEW IDEAS, INCLUDING NEW PRODUCTS.
Understanding the change load of your product at the earliest stage can significantly improve the chances of ongoing success for the product. In an industry dominated by subscription business models, you need to build lasting relationships with users and that means helping them adapt to change.
We believe the Beckhard-Harris Change Formula provides a solid indicator of the change load introduced by your product. For change to occur a number of factors need to be in place.
Where:
The Beckhard-Harris Change Formula states that for any change to be successful, factors A, B and D must outweigh the perceived cost of the change (X).
For change to happen, there must be a level of dissatisfaction with the status quo. Otherwise, why bother? Consider the reasons that your target user or customer is seeking a new solution - how compelling are those reasons?
How clear is the vision for the future state? Without a clear vision for the future, even the most unhappy users won't be motivated to move forward. Do you sense a real appetite for change?
How realistic is the vision for the future state? Does the customer have sufficient resources in place to make it a reality?
How much disruption might be introduced by this change? Is the entire organisation impacted? Does it require re-training or a change in habits?
The first step to determining the likelihood of your product being successfully implemented and adopted by an organisation is to articulate all five elements of the formula.
OR take the test today to assess the change load of your offering, and learn how to tip the scales in your favour!